Privacy Policy

AURAVISTA HOME DECOR LTD ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.auravistahomedecor.com (the "Site") and interact with our services, including our use of advertising services provided by Meta, Google Ads, TikTok, and Pinterest. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Personal Data We may collect personally identifiable information ("Personal Data") such as your name, shipping address, email address, and phone number when you voluntarily provide it to us, such as when you register for an account, make a purchase, or subscribe to our newsletter.

Payment Data We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument.

Usage Data We automatically collect certain information when you visit, use, or navigate the Site. This may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Cookies and Tracking Technologies We use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience. The specific types of tracking technologies we use may change from time to time.

2. How We Use Your Information

We use the information we collect in the following ways:

• To process and manage your orders, including delivery and returns.
• To communicate with you about your account or transactions and send you information about our policies and terms.
• To send you marketing communications and advertisements about our products, services, and promotions.
• To improve our website and services by conducting research and analysis.
• To prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• To personalize your experience on our website.

3. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

• For Advertising: We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to our Site and other websites that are contained in web cookies and other tracking technologies to provide advertisements about goods and services of interest to you.

• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

• By Law or to Protect Rights: We may disclose your information if we believe it is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

4. Advertising Services

We use the following advertising services:

• Meta (Facebook) Ads: Meta uses cookies and similar technologies to show you ads on and off Facebook Services. You can learn more about Meta's privacy practices here.

• Google Ads: Google uses cookies and similar technologies to show you ads on Google and its partner sites. You can learn more about Google’s privacy practices here.

• TikTok Ads: TikTok uses cookies and similar technologies to show you ads on its platform. You can learn more about TikTok's privacy practices here.

• Pinterest Ads: Pinterest uses cookies and similar technologies to show you ads on its platform. You can learn more about Pinterest's privacy practices here.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

AURAVISTA HOME DECOR LTD
Email: contact@auravistahomedecor.com
Address: 6 Marconi Court, Bolton, ON L7E 1H3 Canada